Ray Hennig & Co

RayH
& Co

 
 
Case Study 2. Computer Installation Guide

Client

Post Office Consulting.

The Requirement

To write and present an Installation Guide for a computer system, including hardware and software customisation.

All techniques used must be available to client's in-house staff. All resulting documents must be able to be maintained in-house during the life cycle of the equipment (up to 15 years).

Result must conform to existing house style.

Method

  1. Text is formatted in Microsoft Word, to existing in-house style

  2. Illustrations are created in preferred software.

  3. Illustrations are linked to Word text and sized, as appropriate.

  4. Automatic Tables of Contents/Cross-references etc. are installed.

  5. Word document is post-processed to PDF format for distribution

Features & Benefits

  1. Single source document (MS Word)- easy maintenance.

  2. Formatted for effective display on screen or on paper.

  3. PDF distribution format allows zoom in/out for accurate display.

  4. Prints to paper exactly as seen on screen.

  5. Documents are navigable using point and click on hyperlinks (in blue).

Examples:

The thumbnails below link to the original, high quality Adobe PDF files. Also, see About PDF Files, below.

Note:
Any hyperlinks in the examples are for illustration only, they cannot function.

A page showing use of colour photo - an economic means of identifying components.
Client's preferred style is preserved so that manual 'matches' those already in the field. Note that this left page is offset to the left, leaving a wider gutter for binding double sided pages.

Click to see full page (PDF)

About PDF Files

PDF (or Portable Document Format) is an industry standard document format. PDF files can contain text and graphics (technical, photos etc.) and they can be read on a wide range of computers.

The PDF format is particuarly suited to highly detailed applications (e.g. containing technical or other complex illustrations) when zooming in to retrieve detail is important. PDF also allows faithful retention of format when documents are printed to paper.

To view these PDF files, you will need Adobe Reader Version 5 (or later). You can download the Reader software via the Internet from Adobe Systems Inc..

You will need Administrator privilages to install Adobe Reader under Windows NT, 2000 or XP.

Corporate users may need to consult their system administrator.

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